Viking® Kitchen Experts

When Is It Time for a Repair?

Common Viking Refrigerator & Freezer Issues We Service:

• Temperature Fluctuations: If your food is spoiling faster than it should or your freezer isn't staying cold enough, it could be a sign of a failing thermostat or compressor.

• Excessive Noise: Viking refrigerators are designed to operate quietly. Unusual noises like grinding, buzzing, or clicking may indicate an issue with the fan motor or compressor.

• Leaking Water: Puddles of water inside or outside your refrigerator can be a sign of a clogged defrost drain or a problem with the water line.

• Built-up Frost: Excessive ice in your freezer compartment could point to a faulty defrost system or a damaged door seal.

• The Light Doesn't Work: This simple issue can sometimes indicate a more complex electrical problem beyond a burned-out bulb.

Identifying Viking Stove, Oven & Cooktop Issues:

• Uneven Heating: If you notice that your food is burning in some spots but remaining undercooked in others, it could be a sign of a faulty heating element or a mis-calibrated thermostat.

• Stove Burner Issues: Problems such as a burner that won't ignite, or one that sparks continuously, may be due to a faulty igniter, a damaged burner cap, or a clogged gas line.

• Door Problems: If your oven door won't close properly, you could be losing heat, which impacts cooking performance and increases energy consumption. This can be caused by a broken hinge or a worn-out seal.

• Self-Cleaning Function Failure: A failure to start or complete the self-cleaning cycle can indicate an issue with the door lock mechanism or the oven's control board.

• Unusual Smells or Sounds: Strange noises like clicking or grinding, or a gas-like smell when your stove is off, are serious indicators that require immediate professional inspection.